10个ChatGPT提示词模板:外贸业务员每天都能用的AI指令库
每天写开发信、回询盘、做跟进、写产品描述……外贸人80%的时间都花在了”写”上面。在外贸圈看来,ChatGPT就是外贸人的超级助手——但前提是你得会”下指令”。本文整理了10个外贸场景的即抄即用提示词模板,中英对照,复制粘贴到ChatGPT就能用,每篇还配有实际输出示例,让你看到效果再决定怎么用。
使用ChatGPT的3个核心原则(外贸圈总结)
| 原则 | 说明 | 错误示例 | 正确示例 |
| 给角色 | 告诉AI”你是谁” | “帮我写封邮件” | “你是一名有10年经验的外贸业务员” |
| 给背景 | 越详细越好 | “写个报价” | “产品是LED灯具,客户是德国中型经销商,MOQ 500pcs” |
| 给约束 | 限定长度、语气、格式 | “写短一点” | “控制在100词以内,语气专业友好,不要客套话” |
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提示词1:开发信(冷启动)
提示词模板(直接复制):
You are an experienced B2B export salesperson with 10 years of experience.
Write a cold email to a potential buyer in the [行业] industry in [目标市场/国家].
Product: [产品名称]
Key advantages: [优势1], [优势2], [优势3]
Target customer: [客户类型,如wholesaler/importer/distributor]
Certifications: [认证信息]
Requirements:
- Subject line: under 6 words, curiosity-driven
- Email body: under 120 words
- Tone: professional but friendly, not salesy
- Open with a hook about THEIR business, not YOUR company
- Include one specific proof point (certification, export volume, client case)
- End with a soft CTA (not "book a meeting")
- Do NOT use: "I hope this finds you well", "we are a leading manufacturer"
实际输出示例:
Subject: Quick question about your lighting range
Hi [Name],
I noticed [Company] carries a strong selection of LED lighting for the European market.
We manufacture LED panel lights with TÜV certification and 50,000-hour lifespan — currently supplying to 3 distributors in Germany. Our defect rate runs below 0.3%.
Would it be worth a quick look at how our pricing compares to your current supply? Happy to send a spec sheet if useful.
Best,
[Name]
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提示词2:询盘回复(标品询价)
提示词模板:
You are a professional export sales representative. A buyer has sent the following inquiry:
"[粘贴客户的询盘原文]"
Product: [产品名称和型号]
Price: [价格+贸易条款]
MOQ: [最小起订量]
Lead time: [交期]
Payment terms: [付款方式]
Certifications available: [认证]
Write a professional email reply that:
1. Thanks them briefly (one sentence only)
2. Provides the requested pricing clearly
3. Adds 2-3 value points beyond price (quality, certification, after-sales)
4. Asks ONE follow-up question to keep the conversation going
5. Under 150 words
6. Professional tone, no excessive flattery
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提示词3:跟进邮件(报价后无回复)
提示词模板:
You are an experienced B2B salesperson. I sent a quotation to a potential client [X] days ago but haven't received a reply. Write a follow-up email.
Product: [产品名称]
Quote sent date: [日期]
Original price: [价格]
Client type: [新客户/老客户]
Possible reasons for silence: [价格太高/在比价/内部审批/忘了]
Requirements:
- Don't sound desperate or pushy
- Add NEW value (not just "any update?")
- Include one of these: market insight / new product / limited-time offer
- Keep under 80 words
- End with an easy-to-answer question
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提示词4:产品描述(B2B平台用)
提示词模板:
Write a professional B2B product description for [产品名称].
Target platform: [阿里巴巴/环球资源/独立站]
Target market: [地区]
Key specifications: [规格参数列表]
Certifications: [认证]
Applications: [应用场景]
MOQ: [起订量]
Requirements:
- Title: SEO-optimized, include main keyword
- 5 bullet points: feature → benefit format
- 1 paragraph overview (under 80 words)
- Include relevant search keywords naturally
- Professional tone, technical but accessible
- Do NOT use superlatives like "best", "top quality" without proof
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提示词5:市场分析简报
提示词模板:
Act as a trade market analyst. Provide a brief market overview for [产品名称] in [目标市场/国家].
Cover:
1. Market size and growth trend (last 3 years)
2. Key import data (volume, value, main source countries)
3. Top competitors and their positioning
4. Regulatory requirements and certifications needed
5. Distribution channels and typical margins
6. 2-3 actionable recommendations for a Chinese exporter entering this market
Format as a one-page executive summary with bullet points. Cite data sources where possible.
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提示词6:谈判话术生成
提示词模板:
You are a senior export sales manager. My client has sent the following message:
"[粘贴客户的邮件/消息原文]"
Context:
- We quoted: [价格]
- Client is asking for: [降价/改付款条件/加急等]
- Our margin allows: [最大让步空间]
- Client importance: [重要/一般/新客户]
Generate 3 response options at different firmness levels:
1. Soft: accommodate with conditions
2. Medium: negotiate a compromise
3. Firm: hold position with alternative value
Each response should be under 100 words, professional, and include a clear next step.
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提示词7:投诉回复
提示词模板:
A client has raised a complaint:
"[粘贴客户投诉原文]"
Complaint type: [质量问题/交期延误/物流损坏/数量短缺/规格错误]
Severity: [轻微/中等/严重]
Client relationship: [新客户/老客户/大客户]
Our responsibility: [确认是己方责任/需要调查/非己方责任]
Write a response email that:
1. Acknowledges the issue and shows empathy (without admitting fault prematurely)
2. States immediate action being taken
3. Requests specific information needed for investigation
4. Proposes a timeline for resolution
5. Under 150 words, professional and calm tone
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提示词8:邮件润色/改写
提示词模板:
Polish the following business email for a B2B foreign trade context.
Original email:
"[粘贴你写的英文邮件]"
Requirements:
- Fix grammar and spelling errors
- Improve clarity and professionalism
- Make the tone [friendly/professional/firm]
- Remove any Chinese-English expressions (Chinglish)
- Keep the original meaning intact
- Under [X] words
- Do NOT add content that wasn't in the original
- Provide the polished version + a brief list of key changes made
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提示词9:客户背调报告
提示词模板:
Act as a trade due diligence analyst. Research the following company and provide a brief assessment:
Company name: [公司名]
Country: [国家]
Website: [网址]
Industry: [行业]
Contact person: [联系人姓名和职位]
Provide:
1. Company overview (size, main business, years in operation)
2. Likely purchasing volume and frequency
3. Their current supplier landscape
4. Red flags (if any): very new company, no online presence, inconsistent info
5. Recommended approach for initial contact
6. Risk level: Low / Medium / High
Note: Clearly state what information is verified vs. estimated.
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提示词10:会议纪要/邮件总结
提示词模板:
Summarize the following business conversation/email thread into a structured meeting note.
[Paste the email thread or conversation]
Format as:
1. **Key Points Discussed** (bullet list)
2. **Decisions Made** (bullet list)
3. **Action Items** (who does what by when)
4. **Open Issues** (unresolved points)
5. **Next Steps** (recommended follow-up actions)
6. **Client Sentiment** (positive/neutral/negative + key concerns)
Keep it concise and actionable.
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10个提示词使用场景速查表
| 序号 | 场景 | 使用频率 | 节省时间 | 难度 |
| 1 | 开发信 | 每天 | 15分钟/封 | ⭐ |
| 2 | 询盘回复 | 每天 | 10分钟/封 | ⭐ |
| 3 | 跟进邮件 | 每天 | 8分钟/封 | ⭐ |
| 4 | 产品描述 | 每周 | 30分钟/篇 | ⭐⭐ |
| 5 | 市场分析 | 每月 | 2小时/份 | ⭐⭐⭐ |
| 6 | 谈判话术 | 按需 | 20分钟/次 | ⭐⭐ |
| 7 | 投诉回复 | 按需 | 15分钟/次 | ⭐⭐ |
| 8 | 邮件润色 | 每天 | 5分钟/封 | ⭐ |
| 9 | 客户背调 | 按需 | 30分钟/次 | ⭐⭐ |
| 10 | 会议纪要 | 每周 | 20分钟/次 | ⭐ |
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总结
AI不是替代外贸人,而是让外贸人把时间花在更有价值的事情上——客户关系、市场判断、策略制定。外贸圈的建议是:从使用频率最高的”开发信”和”询盘回复”两个提示词开始,用一周养成习惯,然后逐步扩展到其他场景。
行动召唤: 把这10个提示词模板收藏到你的外贸工具箱,今天就开始用第一个——写一封开发信试试效果。外贸圈,用AI让你的外贸效率翻倍。
